Sales Policy

Effective Date: March 14, 2025

At Solarsora, we aim to provide you with high-quality jewelry and exceptional customer service. Our Sales Policy is designed to outline the terms and conditions for purchasing products from us. By placing an order with us, you agree to the following terms and conditions.

1. Product Availability
All products available on the Solarsora website are subject to availability. In the event that an item is out of stock after your purchase, we will notify you as soon as possible and provide options for either a backorder or a refund.

2. Pricing
All prices are listed in USD and are subject to change without notice. The price of a product at the time of purchase is the final price you will pay. Solarsora reserves the right to adjust prices, promotions, and discounts at any time.

3. Orders
By placing an order on the Solarsora website, you are submitting an offer to purchase the item(s) in your cart. Once your order is confirmed, you will receive an email confirmation with the details of your purchase. We reserve the right to refuse or cancel any order, including due to product unavailability, pricing errors, or suspected fraud.

4. Payment
We accept a variety of payment methods, including credit cards (Visa, MasterCard, etc.), PayPal, and other secure payment gateways. Payment is processed at the time of order confirmation. Your billing information must be accurate, and you are responsible for providing valid payment details.

5. Sales Tax
Sales tax is applicable on orders depending on your location and the laws of your jurisdiction. The applicable tax will be calculated and added at checkout.

6. Discounts and Promotions
Occasionally, Solarsora offers promotional discounts or coupon codes. These discounts cannot be combined with other offers unless otherwise stated. Promotions may have an expiration date and are subject to change or cancellation without notice.

7. Shipping and Delivery
Once your order has been confirmed and processed, it will be shipped to the address provided during checkout. We offer a variety of shipping methods, and the estimated delivery time will vary depending on your location. Shipping charges are calculated at checkout.

Please note that Solarsora is not responsible for any delays caused by third-party shipping carriers or customs clearance processes.

8. International Orders
For international orders, you are responsible for any customs duties, taxes, or fees that may be charged upon delivery. Please check with your local customs office for more information.

9. Order Modifications or Cancellations
Once an order is placed, we begin processing it immediately to ensure prompt delivery. Unfortunately, we cannot accept cancellations or modifications to orders once they have been processed. If you wish to cancel an order, please contact our customer service team at info@solarsora.xyz immediately, and we will do our best to assist you.

10. Returns and Refunds
Please refer to our Refund and Returns Policy for information on how to return or exchange an item and the conditions for receiving a refund.

11. Customer Responsibility
It is your responsibility to provide accurate and complete information at the time of order placement. Solarsora is not responsible for any issues arising from inaccurate or incomplete order details, including delivery problems due to incorrect address information.

12. Changes to This Policy
Solarsora reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the updated policy will be effective from the date of posting. We recommend that you review this policy periodically.

13. Contact Us
If you have any questions regarding our Sales Policy, please feel free to contact us at:
Email: info@solarsora.xyz
Phone: (84-8) 3844 0892
Website: https://solarsora.xyz