Privacy Policy
Effective Date: March 14, 2025
At Solarsora, we are dedicated to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or make a purchase from us. By using our services, you agree to the practices outlined in this policy.
1. Information We Collect
We collect both personal and non-personal information to provide a better shopping experience. Personal information includes your name, email address, phone number, payment details, and shipping address. Non-personal information may include browsing history, device information, and cookies.
2. How We Use Your Information
The information we collect is used for various purposes, including:
- Processing your orders and delivering products
- Improving and personalizing your shopping experience
- Sending promotional offers, newsletters, and updates
- Responding to inquiries and providing customer support
3. Consent
By providing your personal data, you consent to our collection and use of your information as described in this Privacy Policy. You may withdraw consent at any time by contacting us directly or through your account settings.
4. Cookies and Tracking Technologies
We use cookies to improve user experience on our website. Cookies are small text files that help us remember preferences and analyze website traffic. You can disable cookies through your browser settings, but this may impact site functionality.
5. Data Security
We implement strong security measures to protect your personal data from unauthorized access, alteration, or disclosure. These measures include encryption and firewalls. However, no data transmission over the internet can be completely secure, and we cannot guarantee full protection of your information.
6. Sharing Your Information
We do not sell, trade, or rent your personal information. We may share your data with third-party service providers such as payment processors, delivery companies, and marketing partners to fulfill orders and improve our services. These third parties are required to handle your information securely and only for the purposes for which it was shared.
7. Your Data Rights
You have the right to access, correct, or delete your personal information stored by us. If you wish to exercise any of these rights, please contact us at info@solarsora.xyz. We will respond to your request in accordance with applicable laws.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect or store personal data from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it as soon as possible.
9. Third-Party Links
Our website may contain links to third-party sites that are not operated by us. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including for legal or accounting requirements. Once it is no longer required, your data will be securely deleted.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
12. Contact Information
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:
Email: info@solarsora.xyz
Phone: (84-8) 3844 0892
Website: https://solarsora.xyz